Procare Healthcare uses SMS (text messaging) to communicate efficiently with individuals, including clients and visitors. By opting in to receive SMS messages from Procare Healthcare, you agree to the following terms and conditions. These messages help us provide timely, reliable communication related to your care and our services.
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Consent for SMS Communication
By providing your phone number and opting in to SMS messaging, you give Procare Healthcare permission to send you text messages related to your care and our services.
We do not sell, rent, release, or transfer your phone number or SMS consent to any third party for marketing purposes. Your information is used solely for legitimate communication needs.
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Types of SMS Communications
By opting in, you may receive SMS messages regarding:
- Caregiver arrival notices or appointment reminders
- Scheduling updates or follow-up messages
- Care plan notifications or service updates
- Billing or account-related inquiries
- Wellness information or occasional service offers (if applicable)
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Message Frequency
To ensure you stay informed about your care and services, Procare Healthcare may send periodic SMS messages.
Message frequency may vary based on your care needs and communication preferences. You may receive up to 4 messages per week for appointment updates, care coordination, billing reminders, or other service-related communications.
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Standard Messaging Rates
Standard text messaging and data rates may apply depending on your mobile carrier’s plan. Fees may vary for domestic or international messages.
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Opt-In Methods
You may provide SMS consent to Procare Healthcare through:
- Completing an online form
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Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying “STOP” to any Procare Healthcare text message.
You may also request removal by contacting us at info@procarehealthcare.com or 770-544-8520.
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Help and Support
If you experience technical issues or need assistance with SMS messages, reply “HELP” to any message or contact us at info@procarehealthcare.com.
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Declining SMS Messages
If you prefer not to receive text messages, simply do not provide SMS consent or leave the SMS consent box unchecked on our forms. You may still receive care and services without SMS participation.
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Standard Disclosures
- Message and data rates may apply.
- You may opt out at any time by replying “STOP.”
- For help, reply “HELP”.
- Message frequency varies based on communication needs.
- See our Privacy Policy for more details on how we protect your information: https://www.procarehealthcare.com/privacy-policy.